Emergencies.

If your mobile phone is lost or stolen, please call our 24 hour emergency helpline on 0330 041 5381.

In the event of an emergency, you should contact us immediately on 0333 014 3131 or call the wholesaler in your local area directly. Click here for further information.

If you smell gas, phone National Grid immediately on 0800 111 999. They are responsible for the safety of your gas supply. If you suspect someone of committing energy fraud, click here.