Meter reads.
By providing us with meter reads each month, we are able to bill based on accurate usage rather than estimated usage. In addition to the obvious benefit of paying for exactly what you use, providing meter reads each month also allows you to monitor your consumption throughout the year and budget for future bills.
Each month we will send a reminder when your meter read is due. Typically, in order that the meter read can be used for your next bill, we would like you to submit your read between the 24th and the last working day of the month.1
Taking your meter reading is essential for your business. When you regularly submit meter reads your bills will reflect your actual usage. Remember to provide us with your meter read on the last working day of each month by logging onto Customer Zone. You can also send us an email to meterread@clearbusiness.co.uk, or call our customer services team on 0333 014 3131.
We know your world doesn’t always revolve around the 9-5 and sometimes you don’t want to have to call us to make payments, set up a Direct Debit or submit a meter reading.
Our self-serve portal, Customer Zone enables you to simply and quickly do the things you need at a time that suits you.
We’ve created a helpful series of videos explaining exactly what you can do in Customer Zone and how to do it
What’s the criteria to qualify for a cash advance?
- Your business needs to have been trading for 6 months or more.
- You need to be accepting card payments either with a card machine or online via an e-commerce payment gateway.
- A minimum monthly turnover of £3,500 in card transactions is required.
How much funding can I get?
The level of funding you could receive is dependent on your average card turnover. Typically, you could receive an advance of up to 2 x your average card turnover, so if you take £10,000 per month on cards you could be eligible for an advance of up to £20,000 in total.
How do I repay my cash advance?
Your advance is automatically repaid from your card revenue. When your customer pays by card either via your card machine or e-commerce site, a small fixed percentage of that transaction is used to repay the advance. This percentage is agreed when you sign up and will stay the same regardless of the transaction value, so you’ll always repay proportionately with your cash flow. This process will continue until the advance is fully repaid.
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