About > Our commitment to you

Our commitment to you.

We are dedicated to providing our customers with the very best levels of customer service and care, and to always deal with people in an honest and transparent way.
Plain speaking
To make sure we do this, we are committed to only ever providing information that is accurate and communicated in a clear, easy-to-understand way. There’s enough jargon in business as it is, so we will keep it plain and simple.

eZone complaints – putting it right

We know that running a business takes time, money and energy, and when it comes to your essential business services, you want value for money and hassle-free service. We also know that sometimes things go wrong. If they do, then we’ll look in to it for you and act quickly to put it right, keeping you informed of progress every step of the way.

Like the world of business, we don’t stand still, in fact we’re constantly reviewing the way we do things. And we’re happy to hear your honest feedback any ideas you have about how we might improve.

Get in touch
If you do want to let us know about a problem, or suggest better ways of working, you can get in touch with us in a range of ways – simply choose the one that best suits you.

Phone: Our call centre is open Monday to Friday, 8am to 6pm, on 01209697273

Email: info@ezonecornwall.co.uk

Write to us: Customer Services, eZone, 5, Gurneys Mews, Gurney’s Ln, Camborne TR14 8JR